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Cancellation Policy
Important Notes
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Refunds are processed back to the original payment method.
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Processing fees charged by the payment provider are non-refundable.
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This policy applies to direct bookings only.
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Third-party platforms (Airbnb, Booking.com, VRBO) follow their own policies.
CANCELLATION
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Cancel within 48 hours of booking AND at least 14 days before check-in:
→ Full refund -
Cancel 7 or more days before check-in:
→ 50% refund -
Cancel within 7 days of check-in:
→ Non-refundable
Payment & Processing Fees
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A 2.5% non-refundable processing fee applies to any refunded pre-payments.
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The remaining balance is automatically charged 14 days before check-in.
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If the second payment has already been processed, a 5% non-refundable fee applies.
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